❖ Heads up! This article is intended for Agency Managers. If you're a Site Manager, click here.
Causes are a great way to match Agencies with volunteers who share common areas of interest. Volunteers can filter the Agency list on a site by Cause—ensuring they find the right Agency for them! When you register your Agency on a site, you can associate it with one or more Causes as you're setting it up. Didn't add a Cause during setup? No worries! You can always add Causes later from the Edit Agency page!
- When you have a Cause associated with your Agency, the icon for that Cause appears on your Agency profile page.
Here we cover:
ⓘ So you know: Not all sites have Causes enabled. You can't associate Causes with your Agency if the Site Manager disables them.
How to update a Cause
Didn't add any Causes when setting up your Agency? No problem! You can always add them later if the site you registered with has Causes enabled.
1. Go to My Agency.
2. Click Edit.
3. Scroll to Causes.
- This is only available if Causes are enabled on the site your Agency is registered with.
4. Use the dropdown to select a Cause.
5. Be sure to click Update Agency Info to save your changes! 
How to remove a Cause
If you need to remove a Cause from your agency, just click the X beside the one you want to remove from the Edit Agency page. Don't forget to click Update Agency Info to save your changes! 
Default Cause list
Every site is set to have 16 default Causes. However, the Site Manager can add custom Causes as well. Below are the 16 default Causes and their associated icons. You may not see these Causes as an option if the Site Manager has added or removed any from the default list.
✅ Best practice: Want a new Cause for your Agency? Please contact your Site Manager to discuss adding custom Causes that better fit your Agency's needs as they manage all Causes for the site. Your Site manager is the best point of contact for discussing alternative options if adding custom Causes isn't in the site's best interest.
| Cause & Icon | Types of Agencies |
Arts and Culture  | art centers; music, theatre, and other performance groups; arts education; museums |
Basic Needs | shelters; food banks; clothing donations; nonprofit thrift shops |
Community | cultural awareness; assistance for vision- or hearing-impaired; scouting; animal shelter and adoption |
Crime & Safety | law enforcement; community watch |
Crisis | domestic violence; drug treatment; hotlines |
Disaster Response | Red Cross; disaster and relief services |
Education | after-school services; tutoring; awareness; training; scouting |
Employment | job training; job placement; professional development |
Environment | environmental awareness; conservation and recycling; hiking and other outdoor clubs; animal welfare; scouting; animal shelter and adoption |
Equality | human rights; marriage equality; racial equality; women's rights |
Family | children's services; adoption; scouting; animal shelter and adoption |
Health | medical services; nutrition; special-needs camps; addiction services; therapeutic centers; health awareness |
Housing | housing assistance; shelters; home-building |
Income | income tax assistance; financial planning and management |
Mental Wellness | support groups; addiction and recovery; therapeutic centers; survivor groups; hotlines |
Veterans | veterans' societies; health services; support groups |