Site Managers Ability to Add Users Hours Manually without Need

Posted over 5 years ago by Ashley Harris

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Ashley Harris

I manage over 700 volunteers as a Site Manager. Currently, there isn't an option to manually add hours to a user without a need response. There needs to be an option added asap. Assuming the role of the user is not a feasible option when managing so many volunteers.

7 Votes

11 Comments

Maia Price posted over 2 years ago Admin

Hi, Sarah,

Thanks for adding your thoughts to the forum!

If you haven't utilized our Plus One and Anonymous Hours, I think it's a great way to add those hours quickly to a specific need.

If that feature doesn't address your need, please add additional thoughts here so we can present a more complete picture to the Enhancements team.

Thank you so much,
Maia Price
Galaxy Digital CX

0 Votes

Sarah Rowley posted almost 3 years ago

The problem with this is, if you have anonymous users, like those in a big group. There is no way to submit the anonymous hours without a user profile-

I am struggling with this as well.

We have large one time groups who do not want to make profiles and I would like to put in the hours.

An ability to add these hours truly anonymously would be helpful.

0 Votes

Maia Price posted about 4 years ago Admin

Hi, Mary,

I hope you're well! To make sure I'm pointing our enhancements team in the right direction, I want to clarify the ask here. Are you hoping to give site managers the ability to add individual hours vs. adding hours and assigning them to a general opportunity? If it's the latter, I would definitely recommend using the Quick-Add Hour Tool where you can quickly add a need response and attribute hours for a user in the same view. If not, I would be happy to send this over to our enhancements team and document your support for the feature.

Best,

Maia Price
Galaxy Digital CX

0 Votes

Mary Kuntz posted about 4 years ago

Has this feature been added yet? Seems so simple -- add an option on the Add Hours module under "Need Resonse Lookup" called something like "Add Hours for Other Need."

Please let us know if this is in the works.

Thank you!

0 Votes

Eli Poulos posted over 4 years ago Admin

Hi Brooke, thanks for reaching out!

I would recommend checking out these resources from our help center:

Anonymous and Plus-one Hours for Site Managers

Anonymous and Plus-one Hours for Agency Managers

I was handed a sign-in sheet. How do I enter those volunteers and hours?

The first two articles detail how to set up your site to allow anonymous and plus one hours, and how you can use these features to record hours for users who don't have accounts in the system yet.

The third article talks about how you can use the quick add users and hours feature to create new accounts and record hours for users at the same time.

I hope everyone in the thread finds these helpful, have a great day!

0 Votes

Brooke Campbell posted over 4 years ago

Wondering if this feature has been added yet? We are looking for a way to track disaster volunteer hours for the entire Houston community...even if an individual /agency does not have an account on our site.

0 Votes

Jacqui Henderson-Scott posted about 5 years ago Admin

Hi Becki!

Thanks for adding your voice to this post! I am updating this request to reflect your support. The more voices we have the better chances we have of advocating for a change.

Cheers!

Jacqui

0 Votes

Becki Douglas-Admin posted about 5 years ago

Absolutely need to streamline this process. We enter default hours for many volunteers each month who can't (or won't) check in and out. This would be a big help to us.

1 Votes

Eli Poulos posted about 5 years ago Admin

Hi Beth, Thanks for voicing your support for this enhancement. I will make sure to add your post as a specific example of how and this would be a time saver!

0 Votes

Beth Lester posted about 5 years ago

Ashley, we have the same problem. The workflow for manual sign-ins is rather painful, but we don't assume the user role. It requires Site Manager permissions, first to search for the user, click through to their profile, try to add hours, only to find they haven't responded to the need. Then go to the Volunteerism->Needs page, search for the need, add a response (searching for the user again, and filling in shift info), then back to the user to add the hours (again filling in shift info).

Would love to see a better solution.

Beth

1 Votes

Dave Breske posted over 5 years ago Admin

Hey Ashley- Thanks for taking the time to write this up. I know that we're always on the look out for suggestions that can save our admins time, so I'm passing your notes along to our development team.

Thanks!

1 Votes