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When a user follows the join link for a group, have them automatically put into that group and show them the opportunities available right away. There are too many steps from joining a user group to signing up for an opportunity.
2 Votes
6 Comments
Shonie K. posted over 3 years ago Admin
Hi Tina,
Thanks for writing in on our forums. Can you tell me more about where users tend to abandon the process when following the User Group join link? This will help better inform notes I add to the existing request.
In the meantime, I have added your thoughts to our current notes on the request originally suggested in this thread:
"To streamline the user group joining process by automatically adding a user to a user group when they initially click a user group join link. Also upon sign in/sign up, lead the user to their user group's opportunities list page, rather than the user group profile page, to quickly get users engaged with the software."
Thank you for your insights!
Shonie
CX Specialist
she / her
0 Votes
Tina Harvey posted over 3 years ago
This is a great idea! I've received many complaints regarding the number of steps necessary in this process. We have company groups that find the process tedious and many times participants abandon the process completely, which leads to people signing up the day of an event (and not always having the necessary Qualifications).
0 Votes
Shonie K. posted almost 5 years ago Admin
Hey everyone,
I have logged this request! Additionally, I have added your vote to this, too, John. We always are trying to improve user experience in our software and appreciate your insight on this!
Have a great day!
Shonie
Customer Experience Specialist
She / Her
0 Votes
John Schoenherr posted almost 5 years ago
Great suggestion! Our users find it confusing as well.
0 Votes
Kristen Fuller posted almost 5 years ago
Thank you! I've gotten so many complaints from volunteers about how confusing it is.
0 Votes
Shonie K. posted almost 5 years ago Admin
Hey Kristen,
Thank you for your suggestion! With your approval, I'll add it to our enhancement board as follows:
"To streamline the user group joining process by automatically adding a user to a user group when they initially click a user group join link. Also upon sign in/sign up, lead the user to their user group's opportunities list page, rather than the user group profile page, to quickly get users engaged with the software."
Let me know what you think!
Shonie
Customer Experience Specialist
She / Her
1 Votes
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