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It would be helpful to have the ability to set when expired qualification notifications are sent out
Especially if it had the ability to be 30/60/90 days and the ability to select a specific date- Fiscal or Calendar year.
1 Votes
6 Comments
Jeff Rodell posted almost 2 years ago Admin
Hi Jeanne,
Thank you for taking the time to add your support to this suggestion! I will be happy to add your thoughts to our existing notes and will be sure to include your request for expired qualifications to be sent to site managers as well as volunteers. We will bring this item up for discussion in a future team meeting and I will provide more updates as they are available.
Thank you and have a great day!
With gratitude,
Jeff Rodell (He/Him)
Client Onboarding Specialist
Galaxy Digital
0 Votes
Jeanne McCarthy posted almost 2 years ago
Also would like to add a request for the notification of expired qualifications to be sent to site managers as well as volunteers.
1 Votes
Jeanne McCarthy posted almost 2 years ago
In total agreement, as we've just reached one year since we launched.
0 Votes
Autum Brown posted over 2 years ago Admin
Hi Colleen,
Good afternoon! Thank you for adding your support to this suggestion. I will make a note of your support on our enhancements board.
Thank you again for voicing your opinion, and I hope you have a great rest of your day!
Autum
0 Votes
Colleen Durham posted over 2 years ago
I agree. It would be very helpful to get notified 30 days BEFORE the qualification expires, so that you or the volunteer can do whatever needs to be done to extend the qualification or renew it.
0 Votes
Shonie K. posted over 4 years ago Admin
Hi Josie,
I hope you had a lovely holiday weekend! I'm happy to add this to our enhancements board.
As you may know, currently we only have a notification that gets sent out when a qualification expires that is called, "Notice of Unqualified Status". I can see how for many use cases it would be beneficial to have this get sent out prior to a qualification expiring. I'll add this to our board as follows:
"The addition of an email notification that gets sent out prior to a qualification expiring and/or the ability to set when the notification itself is sent out to the user."
I will dig into more details in the notes, but that is the gist I got from your suggestion! Let me know if I am missing anything. Thanks again!
Best,
Shonie
She / Her
CX Specialist
0 Votes
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