We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
It would be helpful to be able to enter a phone number instead of an email address for the opportunity site supervisor. I like being able to designate a site supervisor when creating an opportunity, but our supervisors aren't really checking email on site. It would be faster to have a number listed for volunteers to call/text.
As it is set up, it won't allow me to enter a phone number. I even tried not adding an email address and putting a phone number beside the name. An email address is required.
If it were possible to have all the supervisors saved and you have a drop-down to select the one you need for that specific site, that would be even better! It would save a lot of time.
0 Votes
2 Comments
Maia Price posted over 3 years ago Admin
Hi, Molly,
Thanks so much for adding your thoughts here and a potential addition to the help text! I'll make sure to pass this along to our education team.
Best,
Maia Price
Galaxy Digital CX
0 Votes
Molly Callaway posted over 3 years ago
You can add a phone number to the "site supervisor name" field - I've done that. So maybe give the hint text in that field instead of "Site Supervisor Name" make it something link "Site Supervisor Name & Phone"
0 Votes
Login or Sign up to post a comment