We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Most of our sign-ups are for multi-day/multi-shift, which are all listed below the opportunity description, which is fine. However, when we occasionally have a one-off volunteer opportunity, the date and time are listed above the description. We have had complaints from users that this is confusing, and they wish it was below like all the others.
0 Votes
1 Comments
Annette Coll posted over 2 years ago Admin
Hello Ellen,
Thank you so much for sharing this!
Before I forward this suggestion to development, I’d like to ask for some clarification. I want to be sure we’re on the same page, so please let me know if I’ve missed the mark or anything!
For the one-off volunteer opportunities that volunteers have confusion with, is the use of the duration type multi-date being used? (Here’s a screenshot below from my test site of how date and time is provided for a multi-date opportunity)
Is your volunteer’s preference to have a Multi-date opportunity’s information displayed like an opportunity using custom or recurring shifts? (Below is a screenshot of an opportunity using shifts)
Please let me know if there are any details I may be missing here.
Looking forward to your feedback!
All the best,
Annette
0 Votes
Login or Sign up to post a comment