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It would be nice if the option to delete was removed entirely (deactivation as an alternative option), since the deletion of shifts/opportunities loses hours data and prevents hours from being logged.
HOWEVER--
If that is not an option, it would be great to get a scary pop up to discourage deleting shifts/opportunities because of its effect on the hours. Can we get another prompt window to ask if the user would actually like to delete the opportunity/shift?
Thank you!
1 Votes
5 Comments
Shonie K. posted almost 2 years ago Admin
Hi Liz,
That makes total sense, thank you for that clarity! I have updated our notes for this. We are always trying to improve the software, and I think by giving site managers more control over these types of instances, that would be really helpful.
Thanks again for posting! Have a lovely new years,
Shonie
CX Specialist
she/her
0 Votes
Liz Berry posted almost 2 years ago
Hi Shonie,
We are looking for a way to easily reinstate an accidently deleted shift with responses attached. So far we have only had this happen for upcoming shifts so there are not hours attached yet. If a shift was deleted in VolunteerHub, once we added it back, the same volunteers were already signed up. Please let me know if you need me to clarify!
0 Votes
Shonie K. posted almost 2 years ago Admin
Hi Liz,
Sorry for the delay with reply here -- I'll need just a little clarification to make sure I understand what to add to our team's notes!
In addition to Nick's request, are you also looking for an easy way for Site Managers to reinstate/reactivate an accidentally deleted shift that had responses and hours data attached?
Let me know what you think!
Shonie
CX Specialist
she/her
0 Votes
Liz Berry posted almost 2 years ago
I agree with Nick. We are only a few weeks in and have already had this happen a few times. VolunteerHub allowed us to add the shift back whoever was previously signed up was still signed up after re-adding. This would be ideal for our workflow.
1 Votes
Eli Poulos posted over 2 years ago Admin
Hi Nick, thanks for reaching out!
I can definitely see how more feedback would be helpful in this situation to ensure that people don't unintentionally remove any responses/hours when deactivating a shift.
I have added your suggestion to our enhancement review list, and will make sure to bring it to the team in our next meeting.
We appreciate your feedback!
0 Votes
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