❖ Heads up! This article is intended as a guide for volunteers.
Finding and responding to volunteer Needs can be accomplished right from your phone or tablet with the Causer app! Here we cover:
- How do I access the app?
- How do I find available Needs?
- How do I check my schedule?
- How do I add hours?
ⓘ So you know: Some sites have language overrides in place. This means you may see Opportunities in place of Needs, Programs in place of Agencies, or Prerequisites in place of Qualifications.
How do I access the app?
First, you need to download the app from your phone or tablet's app store. Open up your app store and search Causer.
- You can also scan these QR codes for your specific device to download the app now!
I've already registered on a site—now what?
If you've already registered on an organization's site, use the email address you used to sign up to log into the app.
- A list of possible sites appears for you to choose from.
- Once you select the site, you're asked to enter your password or you can select I've forgotten my password to reset it.
- After logging in, you're taken to your volunteer dashboard where you can see your volunteer impact or search for volunteer Needs!
ⓘ So you know: You may see some popups depending on what device you're using.
- These can include a Background Location Request popup. This helps the app find volunteer Needs near you!
- Another popup you might encounter is a Push Notification Request. Turning this on allows you to receive important notifications from the app about your scheduled volunteer Needs or other updates from the organization.
- When you have the Background Location and Push Notification enabled, a notification pops up for you to check into a Need when you're close to its listed location.
- Another notification pops up for you to check out when you leave that address.
I haven't signed up on a site yet—now what?
If you haven't registered on an organization's site, then you can search for sites near you or search for a site by name.
- After you select the site you want to sign up on, click Sign Up.
- Fill out the registration form and click Create my account.
How do I find available Needs?
From your dashboard, click Find something to do to start finding volunteer Needs near you!
- To filter your search, click Filters and select Distance, Interest, or Agency.
- You can also go to the Search area in the app by clicking the hamburger button (☰) in the top left of the app to open your menu.
How do I respond to a Need?
After you filter your search and find the Need you want to respond to, click Respond. 
- Clicking Respond opens the Need for you to view more details—click Respond again to confirm your selection.
ⓘ So you know: You may encounter volunteer Needs that require additional steps when responding to them—it just depends on the requirements for that Need.
How do I unregister for a Need?
If you need to unregister for a Need, click on it and select Unregister. 
- If the Need has shifts then click it to unregister and select Manage responses.
- Select the (X) beside the shift you want to unregister for.
How do I check my schedule?
When you first enter the app, your dashboard shows any upcoming volunteer Needs that you're scheduled for.
- If you want to see a calendar view of your schedule, click the hamburger button (☰) in the top left corner of the app and select Schedule from the menu.
- From here, you can click on a date in the calendar to review details about that specific Need.
How do I check in or out of a Need?
If you need to check in or out for a Need, go to the Schedule area in the app and click Check in for the Need.
How do I add hours?
If you need to add hours for a Need you volunteered for, then:
1. Click the hamburger button (☰) from the top left corner of the app and select Add Hours from the menu.
2. You must select the Hours type:
- For Needs you responded to on the site, select Yes.
- For Needs you volunteered for without responding to them on the site, select No.
3. If you selected yes for the Hours type, then you must choose a Need from the dropdown menu.
4. If you completed the Need as a member in a User Group, select the User Group from the options.
- Select N/A if you weren't part of a User Group.
5. Click Continue.
6. Be sure to review your Hour Details and click Submit hours at the bottom of the form to confirm. 
