We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
I have gotten complaints from volunteers and agencies that it is not intuitive where they are supposed to go to view responses for private opportunities. There is a response bar graph that agencies are supposed to click on within the advanced event and the response bar graph is also used for the company private link. Folks do not think to click on the response bar graph to view responses. Anything that would make this more obvious would be a great enhancement for us. A link next to or above the bar graph that says click here to view responses could be a solution.
0 Votes
1 Comments
Nina Rogers posted almost 8 years ago Admin
Hi, Rachael,
Thanks for your suggestion. If you hover over the bar graph, you'll see the "View Responses" message, but I agree--it could probably be more intuitive! I'll put in an enhancement request for some kind of heading that makes things clearer.
In the meantime, we have help articles for both agency managers and company managers. These articles go into detail on participating in an advanced event, both from the agency manager perspective and the company manager perspective. If you haven't already made these available to your agency and company contacts, you might want to do so before the next big advanced event. Here they are:
I hope this helps, Rachael! In the meantime, I'll add your request for a clearer instructions on how to access the Add/View Responses area.
0 Votes
Login or Sign up to post a comment