We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
We would love to be able to export our volunteer need responses to a calendar.
3 Votes
5 Comments
Shonie K. posted almost 5 years ago Admin
Hey everyone,
Yay! We've implemented Google calendar integration into our software. Users are now able to add responses into their calendar. Thank you for your suggestion and helping us constantly improve our software!
Shonie
Customer Experience Specialist
She / Her
0 Votes
Nina Rogers posted over 7 years ago Admin
We will soon be unveiling version 2.10, which includes schedule calendars for site managers, agency managers, and volunteers. Site managers and agency managers can see who has responded for what day, and volunteers can see what needs they've scheduled themselves for.
In addition, the confirmation messages (sent to volunteers when they respond to a need) will also include, when applicable, a link to add the need to their calendar.
We don't yet have the ability for site managers to export volunteer responses to their calendars, but we have it in our list of enhancements we will consider for a future build. Thanks!
0 Votes
Lucy Schaich posted over 7 years ago
This would be a very practical feature to have. I know I use this often when scheduling webinars online and the confirmation includes the ability to add to my calendar. Very handy.
1 Votes
Amanda Michaelis posted over 7 years ago
It would be most helpful if we could filter need responders by "time slot" response. For example, I have 1 need for 2/10/2017. There are 2 time slots available to respond to. I would have liked to have been able to send separate reminder emails to the responders for each time slot (as there were different parking instructions, etc) through the communications module in the system. Instead, I had to export the responders to Excel, sort by response time, put them into a blind email in Outlook...you get the picture.
0 Votes
Nina Rogers posted almost 8 years ago Admin
Hi, Patti,
Can you give me a little more information? Are you asking to be able to click to have a need added to a calendar from another application, such as Outlook or Google Calendar?
Thanks!
0 Votes
Login or Sign up to post a comment