We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Hello,
I am having a hard time locating the template I am looking for -- wish there was a way to filter the templates according to "status." So that I could easily see which ones we have set to active.
Thanks for your consideration!
- Holly
0 Votes
2 Comments
Shonie K. posted about 4 years ago Admin
Hi Holly,
Just circling back here to let you know that we've updated this email notifications table with the option of filtering for a specific status (active or inactive) for easier viewing. We hope this helps you moving forward.
Thank you for bringing this to our attention,
Shonie
CX Specialist
She / Her
0 Votes
Shonie K. posted about 4 years ago Admin
Hi Holly,
Thank you for adding this to our forums! I've added your request to our enhancements board as follows:
"Addition of a 'Status' filter option to the Email Notifications Template table, so site managers can easily see which notifications they have set to active or inactive."
Thanks!
Shonie
CX Specialist
She / Her
0 Votes
Login or Sign up to post a comment