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There doesn't seem to be a way for hours to be automatically attributed to a user group. When I asked about this, part of the answer given was that many organizations attribute users to multiple user groups and that Galaxy wouldn't know which user group to attribute the hours to. A possible solution could be an option on the user's profile to select which user group to attribute hours to if they did not change it upon check in. Can we make this happen?
1 Votes
4 Comments
Jeff Rodell posted 2 months ago Admin
Hi Carly,
Thanks so much for sharing your thoughts on our Forum! I went ahead and logged your support for this idea along with your thoughts to our existing enhancement notes. These notes will be reviewed by our development team during one of our upcoming enhancement meetings so that they can be considered by our team. We'll be sure to keep you updated with any additional information we receive about this idea moving forward.
Thanks again and have a great rest of your day!
Jeff Rodell (He/Him)
Client Onboarding Specialist
Galaxy Digital
0 Votes
Carly Weld posted 3 months ago
We are encountering the same issue presently, and think it would be great to have the default hours automatically accounted for in a primary User Group. I can use default hours, but then have to edit hundreds of individual account hours manually linking to their User Group. For our volunteer-base, 98% of users only have one User Group.
0 Votes
Bethany Tatro posted over 3 years ago
That sounds good!
Thank you!
0 Votes
Maia Price posted over 3 years ago Admin
Hi, Bethany,
Thanks for adding your thoughts to the product suggestions forum! Just to clarify, this is what I'll pass on to our enhacements team for consideration:
"The option for users to indicate a primary user group that all hours will be attributed to, until either the primary user group is removed or changed. Users would, however, have the option to change the default/primary user group upon check-in."
Does that sound right? Thank you!
Best,
Maia Price
Galaxy Digital CX
0 Votes
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