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Hello!
One suggestion we've seen pop up several times from our program leaders is for us to have the option to post recurring shift opportunities and only show volunteers the available dates starting one or two days in the future.
For example, sometimes a brand new volunteer will sign up for a shift at our resale store for later in the day on the DAY OF the shift. This sends the team into a flurry of activity to figure out who will meet the new volunteer and get them started on a project, as well as figuring out what projects we can have a new person help with. It would be ideal for a volunteer to be able to sign up only for shifts that were, say, one or two days in the future. It would give our team some time to react and plan to give that volunteer a great experience!
This is not always needed, however. For example, at our Food Pantry, we want people to have the option to sign up on the day-of or short notice, because there is less attention needed from our staff to get them started on projects. It would be ideal if this solution were on a per/opportunity basis.
Thanks for considering! Let me know if you have any questions or if I could help clarify what we're suggesting.
-Allison
0 Votes
1 Comments
Shonie K. posted over 3 years ago Admin
Hi Allison,
Thanks so much for your idea to the forum! I'm going to add your request as follows to our notes, please let me know if I am misunderstanding it or need to update it in any way!
"The ability for site and agency managers to only allow users to sign up for shifts at least one or two days in advance and beyond. This would be selected and set on a need-by-need basis, to prevent volunteers from signing up the day of or on short notice."
In the meantime, as a workaround I would probably suggest using a Qualification to minimize this from happening.
The Qualification could be a radio button option that is auto-approved if the correct answer is selected, and set to "Required to Respond to Selected Opportunities". For those that select the wrong answer, or "No" in this case, they will not be able to submit a true response until they have been qualified by a Site Manager.
This would give you the opportunity to reach out to those users and prep before they come to volunteer. It is something you'd have to work into your workflow, but might be helpful!
If you have any more questions about this or want to dive deeper, feel free to reach out to us at support@galaxydigital.com for more guidance.
Thanks,
Shonie
CX Specialist
She / Her
0 Votes
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