Kiosk Check-In Auto Approved

Posted over 3 years ago by Cody Jang

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Cody Jang

Hi all,

We would like to ability for hours logged through the kiosk to be auto approved, just like they would be if a staffer checks them in.

It makes sense for user added hours to need approval from staff, but kiosk hours seem like they should be approved already.

Thanks for looking into this!

2 Votes

10 Comments

Cody Jang posted 7 months ago

Hi Heather,

Thanks! Yes, I would like kiosk hours to auto-approve, regardless of the other settings.

Best,

Cody

0 Votes

Heather Adler posted 7 months ago Admin

Good morning Cody,

Thank you for writing back--I looked into it more closely and I realize I did misspeak! I apologize for the error there. You are correct in that the Kiosk hours will not default to auto-approval. Kiosk hours will follow whichever method is established in your main site settings page. If you have hours entries set up to not auto-approve, then Kiosk hours will follow the same protocol (and vice-versa if your settings do auto-approve hours entries).

Are you wanting to have a separate approval setting for Kiosk hours specifically? If so I can definitely note that down in our enhancement notes! Let me know if that sounds closer to what you have in mind; again, I apologize for the error in my previous reply.

Cheers,

Heather Adler
She/Her
Data Team Assistant Manager at Galaxy Digital

0 Votes

Cody Jang posted 7 months ago

Hi Heather,

Thanks for replying. In our system, kiosk hours don't get approved automatically. Is there a setting we need to change?

Best,

Cody

0 Votes

Heather Adler posted 7 months ago Admin

Hi Gloria,

Great question--yes, Kiosk hours are all auto-approved! Even if your site settings are set up so that hours require review before approval, hours entries submitted via the Kiosk will automatically be approved. The thinking behind this is that the volunteers must physically be present in order to use the Kiosk, so we know they were there to enter those hours.

Let me know if you have any follow-up questions!

Heather Adler
She/Her
Data Team Assistant Manager at Galaxy Digital

0 Votes

Gloria Lago posted 8 months ago

Hello! Regarding auto-approval of hours...
Is it possible to just auto-approve hours logged in through the kiosk???
Thanks

0 Votes

Heather Adler posted over 1 year ago Admin

Hi Callie,

Are you saying that no matter the number of hours being logged through the kiosk (whether they match the default hours for the need or not) they are being logged as pending no matter what? Or that you are unable to approve the hours that come through as pending?

Let me know either way!

Heather Adler
She/Her
Data Specialist at Galaxy Digital

0 Votes

Callie Lupica posted over 1 year ago

We're having a similar issue where no matter the hours, the check in kiosk hours still say pending. Am I missing a setting?

0 Votes

Maia Price posted over 2 years ago Admin

Hi Amber,

Thanks for this addition! I will add an additional request for review that "hours added via the kiosk are only auto approved if they match the designated default hours."

Best,

Maia Price

Get Connected by Galaxy Digital

2 Votes

Amber Kainz posted over 2 years ago

Maybe the kiosk hours could only be auto-approved if the standard number of hours for that shift is reported. Less or more than the regular shift length would go to pending for approval.

1 Votes

Rachel Herro posted over 3 years ago Admin

Hi Cody,

Thanks for writing in with your suggestion! I'll add your request to our enhancement board as follows:

Hours logged through the Kiosk bypass site hour settings and are auto-approved by the system and do not require Site Manager reviewal.

Just let me know if that covers everything you were envisioning!

All the best,

Rachel

1 Votes