❖ Heads up! This article is intended for site managers. Team leaders can manage their own teams, but only site managers have access to the Teams area for a site.  

When you create a new team, you also create a response to a Need for that team. Teams can only exist as a response to a Need. We covered how to create a new team in this article. Here, we cover how to add a team response for an existing team from the Responses area of your site. 

ⓘ So you know: Some sites have language overrides in place. This means you might see Programs in place of Agencies, Opportunities in place of Needs, or even Prerequisites in place of Qualifications. Contact us to request your own language overrides! 

How to add a team response for a team

To get started: 

1. Go to Volunteerism > Responses. 

2. Click Add A Response and select Add a team response. 

3. Use the dropdown to select the Need the team is responding to. 

4. Click Use An Existing Team. 

5. Use the dropdown to select the team you are adding the response for. 

6. Check or uncheck the boxes beside each member you want to add to the response and click Continue. 

7. Continue building out the team as needed. 

• If the Need has space for it, you can add more members with the following buttons: 
  • Add Me: Add yourself to the team. 
  • Add Volunteer: Add new members or existing members. 
  • Add From A User Group: Add members to the team from an existing user group on your site. 

• You can see how many spots are still available for the Need as you're building the team.
  • You can find information about available shift here too, if applicable. 

• Check the box under the Leader column for the individual you want to assign as team leader. 
  • Team leaders can manage their teams on their own. This includes: 
    • Assigning a new team leader
    • Adding or removing team members
    • Emailing team members
    • Adding default hours for team members
    • Unregistering the team
    • Accessing and sharing the join link or team resume link
    • Updating the number of available reserved slots—if the option is available

8. If the Need has space for it, select how many additional slots you want to include with the dropdown by Reserve Additional Slots. 

• This allows volunteers to bring a friend to the Need to fill those reserved slots. 

9. When you're ready, click Finish or Continue. 

• You see the option to click Continue when the Need has scheduled shifts assigned. 

10. If the Need has scheduled shifts, then you can select which shifts the team is responding to here. 

• You can also change the view for shifts. If you want to only see shifts for specific days, use the dropdown to only show those days. 
• If you want to respond to all shifts, toggle the button beside Respond to All Shifts to On. 

11. When you're done, click Finish. 

• You can review those responses by going to Volunteerism > Teams > Team Responses. 

ⓘ So you know: The process is the same if you go to Volunteerism > Teams and click Add A Team when using an existing team!