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I spoke with Jeff Rodell about these two features I would like to implement and he directed me to share it with this forum in hopes of making that happen!
Thank you and I look forward to hearing from you!
Sincerely,
Brianna Goldberg
0 Votes
1 Comments
Shonie K. posted 3 months ago Admin
Hi Brianna,
Thanks for adding your thoughts! As a note, agency managers can base whether or not a user showed up to a need by seeing if their response has an hour entry towards it in their Stats tab. Typically if the user did not submit hours towards the response, they did not show up to their shift.
Agency managers can also add hours on a user's behalf, thus showing they showed up to the need, by going into their Time Tracking area. More on this, here. If during an event, they could also opt to utilize the Check In tab to check folks in and start hour entries for them in real time.
Additionally, agency managers can see hour entries of all statuses in the Stats > Hours area. However, I understand the desire to be able to also edit the status of an hour entry after approved (if approved by accident, etc.). I have made a note about this on our end to consider for a future update!
Thanks,
Shonie
CX Specialist
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