How to Contact Agency Managers as a Site Manager

Created by Brittany Crow, Modified on Wed, Sep 4 at 11:31 AM by Brittany Crow

Heads up! This article is intended for Site Managers. If you're an Agency Manager looking for information about managing your Agencies, click here 


You can use the email blast to quickly message your Agency Managers. When you send an email blast, it goes to their email and their in-app messaging inboxes. Here, we've compiled some common filters for you to use when messaging your Agency Managers. We cover: 


Where to use these filters

To reach the User Filter

1. Go to Communication > Email Bast

2. Click User Filter

3. Select your filters and click Submit to apply them. 

4. Give your email blast a Campaign Name

5. Select your From Address

6. Enter a From Name and Subject

7. Draft your message. 

  • You can use the Text Editor to customize your email blast and insert template keys to personalize it too! 

8. Click Send Email Blast when you're ready! 

✏️ Quick tip: Want to see what the message looks like to users? Click Send Me a Test before you click Send Email Blast for a preview of your message! 

  • Want more information about your User Filter? Click here
  • Want to learn more about sending emails? Click here

Filters for emailing Agency Managers

Here are some common filters you can use to quickly email your Agency Managers: 

FiltersDescription
Volunteer > Agency Manager > Is an Agency ManagerSelect to message all of your site's Agency Managers at once. 
Agency > User Group > has responses by group > [User Group Name] Select to message Agency Managers whose Agencies have Need responses from a User Group. 
Agency > Date New Need Added > after > [date] Select to message Agency Managers who added Needs before, on, or after a specific date.
Agency > Partner Status > is Partner Select to message Agency Managers whose agency has or doesn't have partner status.
Agency > Initiatives > has used initiative > [Initiative] Select to message Agency Managers whose Needs are part of a specific Initiative. 
Agency > Causes > has cause > [Cause] Select to message Agency Managers whose Agencies are associated with a specific Cause. 


So you know: If you want to message Agency Managers involved in an advanced event, you can from Modules > Advanced Events > select the Event Title > Agencies > Email Agencies. 

  • Not all sites have the Advanced Events Module (AEM) enabled.