❖ Heads up! This article is intended for Agency Managers.
Streamline volunteer check-in by launching the Check-in Kiosk 2.0 from your Agency Manager dashboard! Once it's launched, your volunteers can select their scheduled shifts to check in for, respond to shifts and check in, or create an account and check in. Here we cover:
How to launch the Check-in Kiosk 2.0
You can easily streamline volunteer check-in and check-out with the Check-in Kiosk 2.0. To get started:
1. Log into your Agency Manager account.
2. Click Check-In.
3. Select Check-In Kiosk.
4. Select the Agency you wish to display Needs in the kiosk from with the Show Needs from dropdown.
- Select All Agencies if you manage multiple Agencies and want to show Needs from all of them.
5. Click Build Kiosk.
6. Click Log Out & Launch Kiosk.
- You can also click Copy Kiosk Launch Link to share with others so they can launch the kiosk from their device(s). We recommend only sharing this with other Agency Managers or trusted individuals.
ⓘ So you know: Launching the kiosk logs you out of your account.
How volunteers use the kiosk
Once the kiosk is launched, volunteers can check in for volunteer shifts! Volunteers can check in for shifts they have already responded to or sign up for shifts through the kiosk.
ⓘ So you know: The kiosk only displays shifts for that day.
Volunteers who responded to a Need shift
If the volunteers have responded, their names will appear on a list when the Need shift is selected in the kiosk. Volunteers must select This is me by their name to check-in.
Volunteers who haven't responded to a Need shift
If the volunteers haven't responded, they can when they check in.
1. Volunteers select the Need from the list in the kiosk.
2. Click Sign up.
3. Enter a valid email address.
4. Click Sign up & Check in.
- If the volunteer has a registered account on the site, their name appears and they can click This is me to confirm.
- If the volunteer doesn't have a registered account on the site, they can enter their First and Last name and click Create account to create one.
5. Once they confirm their account or create one, they can click This is me > Check in now to finish.
How volunteers check out
Checking out is as simple as checking in.
1. Volunteers select the Need from the list in the kiosk.
2. They click Check out by their name.
3. The click Check out now to finish.
- Their hours are automatically recorded after they click Check out now.
The Check-in Kiosk 2.0 FAQ
Here are some commonly asked questions and answers about the kiosk:
Why don't I see my Needs in the kiosk?
There are a couple of reasons why the kiosk might not display your Needs:
- The kiosk only displays Needs for the day it is launched.
- The kiosk only displays the Needs from the Agencies selected when the kiosk is launched.