❖ Heads up! This article is intended for Site Managers. If you're an Agency Manager, click here. If you're a Volunteer looking for information about managing your communication preferences, click here.
Your volunteers can update their communication preferences at any time by visiting the Edit Profile area of the site. You can also update your communication preferences here! Here, we cover:
- Where are these preferences managed?
- How can I review a volunteer's preferences?
- Affirmative Privacy Policy
- Things to keep in mind
ⓘ So you know: Some sites use language overrides. This means you might see Need in place of Opportunity or Program in place of Agency. To learn more about language overrides, click here.
Where are these preferences managed?
Volunteers can update communication preferences anytime, right from their profile! You can also update your communication preferences from your profile!
1. Click View Site from the top menu bar. 
- You must click View Site first. You won't see the Manage My Preferences button if you click Edit Profile from the site manager view.
2. Click on your profile image or initials from the top menu bar.
3. Select Edit Profile. 
4. Scroll to the Data and Communication Settings section and click Manage My Preferences. 
5. Enable or disable the communications you want to receive. 
6. Click Save My Preferences when you're done!
✏️ Quick tip: Want to stop receiving all communications and notifications? Click Unsubscribe From All Emails and Notifications. 
What do these preferences mean?
| Title | Description |
|---|---|
| Account Management | These are important notifications about your volunteer account and activity. |
| Confirmations and Reminders | These are reminders and confirmations about the volunteer Needs you've signed up for. |
| Email Blasts | Email Blasts are the customized emails that you or other Site Managers have sent out. NOTE: These are not site-generated, automated notifications. |
| News and Recommendations | These are recommendations for volunteer Needs based on your personal preferences. |
| Schedule Updates | These are important updates about changes to your schedule, updates about your spot on a waitlist, or important information about your teams. |
| Surveys and Thank Yous | These are friendly follow-ups and survey requests for activities you've participated in. |
| Site Manager - Activity | This includes:
NOTE: Not all sites have the Advanced Events Module (AEM), so this may not be an option under your communication preferences. |
| Site Manager - Tasks | This includes:
|
| Site Manager - Updates | This includes:
|
How can I review a volunteer's preferences?
You can use the User Filter to see what communication preferences a volunteer has opted out of!
1. Go to Volunteerism > Users. 
2. Click User Filter. 
3. Select User Data > User Email Preferences.
4. From here, you can select Has opted out of, and then select the notification preference—for example, All Notifications, Account Management, Email Blasts, etc. 
5. Click Submit when you're ready to see your filtered user list.
✏️ Quick tip: You can add more filters to see which volunteers have opted out of more than one notification preference! For more information about using the User Filter, click here.
Affirmative Privacy Policy
When users register for your site, they’ll be required to affirmatively accept Galaxy Digital’s privacy policy and can opt in or out of email messages there as well:
Things to keep in mind
We want to make sure you and your users have the best experience with your site, so here are a few things to keep in mind about opting out of email messages:
- We don’t recommend opting out of email messages, since they can include:
- Confirmations to Need responses
- Follow-ups
- Messages about changes made to Needs someone has responded to
- Reminders
- Agency managers in particular shouldn’t opt out of emails, since they’ll miss email notifications about responses to Needs they've posted.
- If a user opts out of emails, they’ll still be able to access in-app messages through their in-app messaging inbox.
- The opt-out setting doesn’t apply to the password reset email.
- If someone forgets their password and uses the password-reset feature, they’ll still receive an email with a link to reset their password.