How to Add New Users to Your Site

Created by Brittany Crow, Modified on Wed, 12 Jul 2023 at 11:25 AM by Brittany Crow

Heads up! This article is intended for site managers. Only site managers can add new users to the site. Once they've been added, then agency managers can schedule them for volunteer Needs. 


You've got new agencies registering on your site and posting volunteer Needs. Now, it's time to add some volunteers so they can start scheduling them for their posted Needs! 


How to add new users

You can start adding new users from the Users area of your site. 

1. Go to Volunteerism > Users

2. Click Add New User

3. Fill out the Add New User form. 

Best practice: We recommend checking the box beside Send the "Invitation to Complete Your Profile" email before you click Add User and Finish or continue adding new users. 

4. When you're ready, click Add New User and Finish, or you can add more users by clicking Save and Add Another

So you know: 

  • You can set a password for the volunteer or check the box beside Don't set a password
  • If you create a password for a volunteer, be sure to let them or their agency manager know what that password is and recommend that they reset it when they complete their profile. 


Don't set a password 

If you opt to not set a password when adding new users, you can send them the Invitation to Complete Your Profile notification instead. This template includes the {{password_reset_link}} template key which is linked to the reset password form. When a new user clicks this link, they can go ahead and set up their password and log into their account from that notification. 

  • You can always remove this template key from the notification; however, we recommend leaving it in. 

So you know: You may have to accept the updated notification template before using it. Click here to learn more about updating notification templates.