❖ Heads up! This article is for Site Managers. Agency Managers don't have the option to activate imported users.
What does activating imported users do?
Once you've completed a user import, those new user accounts are given an Imported status. One important step you'll want to complete when you're ready for your site to go "live" is activating those users. When you activate user accounts:
- Their status changes from Imported to Active.
- A notification is sent to newly activated users.
- The notification lets them know they have an account and provides them with a temporary password to log in with.
ⓘ So you know:
- Until a user has an active account, they can't log into your site, respond to Needs, or log hours.
- Want to learn more about which notifications go to volunteers?—click here!
How to activate imported users
1. Go to Volunteerism > Users.
2. Click on User Filter to open the user filter, and then run a filter on User Data > User Status > is > imported.
3. Click Submit to view only those users with an imported status.
4. From the Select an Action dropdown, select Activate Imported Users.
5. Click the Activate Imported Users button to confirm your selection. Once you do this, two things happen:
- The users' statuses changed from Imported to Active
- Each user receives an email that welcomes them to your site and provides a temporary password so they can log in.
ⓘ So you know: The template for this message is titled "User Imported Message".