❖ Heads up! This article is intended for site managers. Only site managers can access the Reports area for the entire site. If you're an agency manager looking for information about your agency's Stats, click here.
We know how important accurate reporting is to your organization. You want to keep track of how your site is doing, how much your volunteers are contributing, how much engagement your agencies' Needs are receiving, and more! Your site includes several reports with key information to meet your organization's reporting goals. We have created a helpful glossary to define each report on your site, but here we cover:
ⓘ So you know: Some sites have language overrides in place. You might see Agencies on one, and Programs on another. Or, you might see Needs on one or Opportunities on another. If you would like to discuss language overrides for your site, please contact us for details.
✏️ Quick tip: Not seeing the report or information that you're looking for? You can:
- Check out the User Filter to find more specific information about the users on your site. This includes how they answered registration questions, what Needs they responded to, and more!
- Still not seeing the report you're looking for? Contact us for more information about custom reports!
How to manage your reports
How to find your reports
To get to your reports:
1. Click Reports at the top of your menu.
- This is only available to site managers.
2. Your Reports area includes Standard Reports and Data Explorers. 
ⓘ So you know: Your Quick Stats shows you a breakdown of current hours, responses, etc. Click Today, Current Month, or Year to Date to see stats for those timeframes! When you're ready for a more detailed view, click the categories (e.g., Hours, Responses), to be taken to those reports! 
3. Click on a category to see a list of available reports (e.g., Favorites, Custom, Needs, Agencies, etc.). 
4. Export, Filter, or review the information you need!
How to search for a report
To search for a report:
1. Begin typing the name of the report in the search field. 
2. Select the report you need from the dropdown that appears.
How to favorite a report
You can favorite a report to find it quickly! To favorite a report:
1. Find the report you want to favorite.
2. Click the star beside the report's title. 
3. That report now appears in your Favorites!
- You may have to refresh the page to see those reports added to Favorites.
How to filter your reports
Once you've found the report you need, select the dates you need in the Date Range field and click Go to filter your results. 
ⓘ So you know: Some reports also let you filter by Agency, Needs, Initiatives, etc.,—depending on the report.
How to view a new or old report
When you select some reports to review, you have the option to run a new report and add additional filters to those reports. You can switch back to the old report at anytime!
View New Report
1. Select the report you wish to view a new report for.
2. Select View New Report. 
3. Apply any applicable filters.
4. Click Export.
View Old Report
You can always return to the old report view by clicking View Old Report. 
- To apply specific filters again, go back through the steps to View New Report.
How to export your reports
When you're ready, click the export button to have your report exported to a CSV. 