❖ Heads up! This article is intended for Agency Managers. If you're a Site Manager, click here.
Do you have a volunteer Need that you want to remove or close? You can always deactivate it by changing its status from Active to Inactive! An Inactive status means the Need has been deactivated and volunteers won't be able to respond to it or submit hours for it. You might want to change the status of a Need to Inactive if:
- You plan to recreate it in the future.
- You'd like to remove it before volunteers respond to it.
- It was canceled.
- It was a one-time need that didn't have hours submitted to it and won't be recreated in the future.
ⓘ So you know: To reactivate a Need, you can contact your site manager and ask that they change the Need's status back to Active or you can clone the inactive Need.
Here we cover:
Deactivating Needs
There are a couple of ways you can close, or deactivate, a Need from your Agency:
Option 1
1. Go to My Agency > Needs. 
2. Check the box under the ID column beside the Need(s) you wish to deactivate.
- You can deactivate as many Needs as you'd like with this option.
3. Click the trashcan icon beside Actions.
4. A popup appears asking you to confirm your selection.
- Click Yes to confirm or No to cancel.
Option 2
1. Go to My Agency > Needs.
2. Select the Need you wish to deactivate.
3. Scroll to the bottom of the Update Need page and click Deactivate Need.
- You can only deactivate selected Needs with this option.
4. A popup appears asking you to confirm your selection.
- Click Yes to confirm or No to cancel.
ⓘ So you know: Since deactivated Needs won't appear on the site, volunteers won't be able to respond to them.
How to review inactive Needs
If you'd like to review your inactive Needs, click Show Inactive beside Actions on the Manage Needs page.
- From there you can always clone the Need to make it active again.
- Click here to learn more about cloning Needs.