How to Deactivate an Agency

Created by Brittany Crow, Modified on Wed, Sep 4 at 10:45 AM by Brittany Crow

Heads up! This article is intended for Site Managers.   


Do you need to deactivate an Agency on your site? You can in the Agencies area. 

So you know: 

  • This erases all data associated with that Agency. 
    • This includes Needs that the Agency posted, responses to those Needs, and hours added to those Needs. 
  • Some sites have language overrides in place. You might see Agencies on one, and Programs on another. Or, you might see Needs on one or Opportunities on another. If you would like to discuss language overrides for your site, please contact us for details. 

How to deactivate an Agency

To deactivate an Agency on your site:

1. Go to Volunteerism > Agencies.

2. Select the Agency you want to deactivate.

3. From the Status dropdown under Basic Information select Inactive.

4. Click one of the Submit Agency buttons to save your changes! 

 So you know: 

  • Follow the same steps if you need to reactivate the Agency and select Active
    • Be sure to click Submit Agency to save your changes! 
  • Be sure to fill in all of the required fields so that your changes apply. 

✏️ Quick tip: Once the Agency is inactive, it no longer appears in the table on the Manage Agencies page. 

  • You can always view it by selecting Inactive from the dropdown under the Status column. 
  • This displays all inactive Agencies or Programs.