❖ Heads up! This article is intended for Site Managers. If you're an Agency Manager looking for information about managing your Agencies, click here.   

Do you want to review an Agency's activity on your site? The best place to review data on your site is from the Reports area; however, you can also get a snapshot of how an Agency is doing by visiting its profile page. Please note, that this isn't as comprehensive as a detailed report, but it does give you an idea of which Agencies are getting attention and actively posting Needs! This can be done anytime from their profile page. Here we cover: 

• What are Agency fans?
  • How to view an Agency's fans
• How to view an Agency's Needs

ⓘ So you know: 

• You can also email an Agency's fans. 
• Agency Managers don't have the email blast feature and can't email their fans list. 
• Agency Managers can see how many volunteers have fanned their Agency; however, they cannot see the names or emails of users who have fanned their Agency. 
  • This information is only viewable by the Site Manager.
    

What are Agency fans?

An Agency fan is a user who has clicked a Become a Fan button for an Agency. 

• When a user fans an Agency they then: 
  • Get notified when an Agency posts or updates Needs and events. 
  • Receive a weekly digest that includes a link to the fanned Agency's Needs or events when new ones are posted. 

ⓘ So you know: Users can opt out of these messages or un-fan the Agency to be removed from the notification list. 

How to view an Agency's fans

1. Go to Volunteerism > Agencies. 

2. Select the Agency Name. 

3. Scroll to Agency Fans at the bottom of the Agency profile page. 

• Here you can see which users have fanned the Agency and when. 

✏️ Quick tip: Want to email all of an Agency's fans? Click the Email Fans button above the table. 

• This takes you to the Email Blast area and automatically applies the filters Volunteer > Agency Fans > is a fan of > [Agency]. 

• Click here to learn more about sending Email Blasts. 

How to view an Agency's Needs

There are a few different ways you can review an Agency's posted Needs, but you can always quickly review a specific Agency's Needs from their profile page! 

1. Go to Volunteerism > Agencies. 

2. Select the Agency Name. 

3. Scroll to Agency Needs at the bottom of the Agency profile page. 

• Here you can see when they posted a Need, when it expires, and its current status. 
• For a more detailed review of an Agency's Needs, visit the Reports.
• You can also go to the Needs area of your site to review them individually in detail.