❖ Heads up! This article is intended for Site Managers. If you're an Agency Manager, click here.
Volunteers can, and are encouraged, to submit their own hours. However, there may be times when your Agency Managers or you are asked to add hours on their behalf. There are many ways you can add hours for volunteers on your site. Here, we have compiled the most common ways for you to add hours individually or in bulk! Click here to learn more about the different types of hours on your site. Here we cover:
- How to submit hours on behalf of volunteers
- How to add anonymous hours
- How to add hours for a team
- How to use the quick add option
- How to add default hours to responses
How to submit hours on behalf of volunteers
If an Agency Manager or volunteer requires help submitting hours, you can submit hours on their behalf! There are a few ways you can submit hours for volunteers.
Add hours from the Hours area
1. Go to Volunteerism > Hours from your dashboard.
2. Click Add An Hour Entry. 
3. Type their name in the User Lookup field and select the volunteer from the dropdown you want to add hours for. 
4. Type the title for the Need in the Need Response Lookup field and make your selection from the dropdown.
- The volunteer must have submitted a response to the Need for it to appear in the dropdown here.
5. Complete the required fields in the Hour Details section and add a Description as needed.
6. Answer any required Hours Questions as applicable. 
7. Click Submit Hour Entry when you're done!
ⓘ So you know: You can always add hours for a volunteer by navigating to their profile and clicking Hours > Add An Hour Entry. From there, you'd follow the same steps for adding hours from the Hours area of your dashboard. 
How to add anonymous hours
Anonymous hours are hours submitted on behalf of a volunteer who doesn't have an account on your site.
1. Go to Volunteerism > Needs. 
2. Select the Need.
3. From here, you can either click the View Hours link from the top of the page or scroll down until you see Volunteer Hours. 
4. Click Add Anonymous Hours. 
5. Fill in the form and click Add Hours when finished! 
How to add hours for a team
If you need to add hours for a team:
1. Go to Volunteerism > Teams from your dashboard.
2. Click the Team Responses tab. 
3. Select the Team Name you want to add hours for. 
4. Under Options, click the hourglass icon.
5. Complete the required fields in the Hour Details section and add a Description as needed.
6. Answer any required Hours Questions as applicable. 
7. Click Submit Hour Entry when you're done!
✏️ Quick Tip: You can edit Team Hours from this screen too. Under Team Hours, click the pencil icon by the hours you want to edit and make any necessary changes. When you're done, click Submit Hour Entry to save your changes. 
How to add default hours for a team
You can also quickly add default hours for a team:
1. Go to Volunteerism > Teams.
2. Click the Team Responses tab.
3. Select the Team Name you want to add hours for.
4. Check the boxes beside each response you want to add hours for.
- If default hours have already been applied, a popup may appear asking you to confirm whether you want to duplicate those hours or not.
5. Click +Add Default Hours when you're ready!
How to use the quick add option
Want to quickly add hours for volunteers? You can use the Quick Add option!
1. Go to Volunteerism > Hours.
2. Click Quick Add Users And Hours. 
3. Here you can either look up an existing user or add a new one!
✏️ Quick tip: Try typing the user's name in the User Email Lookup field.
4. Use the dropdown to select the Need you want to add hours for.
- If the Need has scheduled shifts, then a dropdown appears for you to select the shift you want to add hours for too.
5. Fill out the Hours Details field.
6. If you're finished, click Submit Hour Entry.
- If you want to add another hour entry, click Submit and Start Another.
How to add default hours to responses
There are a couple of options for adding default hours in bulk. The first option is through the Responses area of your site:
1. Go to Volunteerism > Responses. 
2. Check the boxes beside the responses you want to add default hours for.
✏️ Quick tips:
- Check the box at the top of the column to select all users on that page.
- Want to hide any responses that already have hours? Toggle the button beside Hide Responses That Have Hours to On.
- This prevents the popup that warns you of any duplicates when applying default hours in bulk.
3. Click +Add Default Hours.
- If any responses already have submitted hours, a popup appears asking you to confirm that you want to add duplicate hours.
ⓘ So you know: The number of hours applied for those responses is the number of hours assigned to that Need. For example, if you created a Need and set the hours to 2.5, then 2.5 hours are applied to that user's profile.
The second option is to add them from your Scheduling area:
1. Go to Volunteerism > Scheduling. 
2. Select the Need you want to add default hours to and click View available volunteers from the dropdown. 
- This opens the Responses page for that Need.
3. Check the boxes for the users you wish to add default hours for. 
- You can also check the box at the top of the column to select all users.
4. Click +Add Default Hours. 
- Those default hours are now applied to all of the users you selected in step 3.