Training for Agency Managers

Created by Brittany Crow, Modified on Tue, 26 Sep 2023 at 01:37 PM by Autum Brown

Heads up! This article is intended for agency managers


Now that you've been assigned as an Agency Manager, or had your agency request approved on a volunteer site, you may be wondering where to get started! Here we cover: 


Live training 

We offer live training through a Zoom webinar. In this training, we cover the basics of getting started as an agency manager as well as offer some tips and hints so that your agency is set up for success. You will be muted during the webinar, but if you have any questions, you're encouraged to pop them into the chatbox. 

  • This training occurs every Monday at 2pm - 3pm EST. 
    • Except on holidays, as our offices are closed on holidays. 
  • Click here to register for an upcoming live webinar! 

Who to contact for additional training

Got questions about the site? Want to learn more about your role as an agency manager? Your best and first point of contact is always the site manager. The site manager reaches out to us with any technical issues, but nobody understands the site better than your site manager. They set up how a site functions, looks, and are in charge of what features and tools they want enabled on the site. They are your best bet for being directed to the resources you need to be successful. 

  • Click here for information about contacting your site manager. 

Agency Manager resources

Here are some resources to help you get started with your agency: 

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